Intake Employment Counselor-MFIP

Intake Employment Counselor - MFIP

Full TimeProfessional

East St Paul, St Paul, MN, US

YesterdayRequisition ID: 1262

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Salary Range:$24.04 To $25.00 Hourly

ABOUT HIRED

At Hired, we believe every person is one good job away from a stable and promising future. We specialize in supporting individuals whose opportunities have been shaped by historic and systemic inequities. We strive to provide coaching and skill-building opportunities at every step of their journey while helping individuals stabilize by meeting their basic needs and navigating systems of support. Through the culmination of these efforts, we believe will ultimately enable them to provide for their families, advance in their career, and pursue their purpose.

We look for these skills in a talented individual to join our team and strive to cultivate an environment that harnesses the collective power of these values and experiences each team member brings in pursuit of Hired’s mission and values. Hire’s mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our values include: 

• Putting People First
• Going the Extra Mile 
• Advancing Equity
• Working Together

In addition to competitive salaries, Hired offers work/life balance supported by a hybrid schedule and a generous paid time off program that includes vacation, personal & health, 3 floating holidays and 12 observed holidays.  Other benefit offerings include Health & Dental; Health Savings Account (HSA), Flexible Spending Accounts (FSA); Employer Paid Short- & Long-Term Disability Insurance, Employer Paid Life Insurance; 401(K) Retirement Plan with Employer Contribution; Voluntary Life, Vision, Legal Insurance, and employee referral program.

HIRED is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, familial status, religion, gender identity, national origin, sexual orientation, disability, or veteran status.

POSITION SUMMARY

The role of the Intake Employment Counselor is to quickly engage and build strong relationships with families experiencing low income and barriers to employment. The Intake Employment Counselor will assist families in completing enrollment paperwork, completing career assessments, and developing their initial goals to move toward self-sufficiency and family sustaining employment. This role will provide a flexible service delivery model meeting families online, in the community or home, and in our office. The Intake Employment Counselor will commit to support a strength based, family centered approach to serve the whole family and reduce racial disparity gaps.

Day in the life: In a typical day, an Intake Employment Counselor can expect to...

Enrollment/Assessment

• Facilitate group or one-on-one program information/overviews for potential participants
• Assess participant’s physical, mental, social, vocational, educational and employment situation to determine participant strengths and identify barriers
• Assess MFIP family’s physical and mental health, children’s health, safety concerns, educational and employment history, impacts from justice system, and work eligibility to identify participant strengths and barriers
• Conduct one on one career exploration and assessments with participants and incorporate results in goal setting and development of employment plan
• Administer appropriate assessment and screening tools per program requirements or guidelines

Case Management 

• In collaboration with participant, develop an appropriate plan with specific timelines and measurable goals.
• Discuss and educate participant on labor market demands and trends.
• Discuss career pathways and make appropriate referrals based on participant interest.
• Assist in coordinating internal and external resources and support services by consulting with service providers, that may include health-related services, services for children, financial assistance, advocacy, and legal resources, education, work related needs and housing.
• Collaborate and follow through with other employment service providers, County business partners, businesses, community agencies, and educational institutions on behalf of participants.

File Management/Reporting

• Monitor and report on participant progress.
• Maintain electronic case files and case file documentation including uploading all required documents in EDS.
• Maintain compliance with program contract requirements and program policies.
• Maintain participant confidentiality and adhere to Data Privacy laws.
• Complete data entry per program requirements including but not limited to all functions in WorkforceOne electronic participant files and regular and ongoing case noting.
• Respond to requests for report and case file reconciliation in a timely manner and take appropriate action

REQUIRED SKILLS

• One - three years of relevant experience is required. Education may substitute for experience.
• Ability to work effectively with people of all cultures, economic and educational backgrounds to establish trusting relationships with participants. 
• Skill in counseling/coaching techniques to assist participants in achieving their goals.
• Ability to problem solve with the resources provided to meet participant needs in a timely manner.
• Ability to discern and coordinate the delivery of support services needed by participants.  
• Written communication skills that is timely, courteous, and concise to avoid misunderstanding or misinformation.
• Oral communications skills that display respect, attentive listening, active participation, and appropriate body language. 
• Effective time management and ability to prioritize work to meet the demands of casework. 
• Efficient organizational and planning skills to meet the demands of casework and electronic case noting. 
• Computer proficiency or the ability to learn (examples: Word, Excel, Outlook, and databases)
• A vehicle, driver’s license and insurance are required.

PREFERRED SKILLS

• Global Career Development Facilitator Certification preferred or ability to become certified.
• Two or more years of experience providing vocational/employment counseling, case management, vocational rehabilitation, supported work settings, community mental health, or chemical dependency services.

PHYSICAL REQUIREMENTS

Able to sit for extended periods, perform computer and data entry functions. Use of general office equipment to include telephone, computer, copier, fax, and other office equipment. Additional physical requirements that occur may not be listed above but are inherent in performing the position’s essential functions.

WORK ENVIRONMENT

May vary, semi-sedentary involving office and fieldwork.  Requires flexible schedule and ability to provide services at various locations, sometimes out of regular business hours.  

 OTHER RESPONSIBILITIES/DEPARTMENT SPECIFIC:

• Keep abreast of county, state, and federal program policies. Maintain high level of skill and expertise through professional development and continuing education.
• Collaborate with other agencies for program activities.
• Maintain awareness of current labor market information.

 OTHER EXPECTATIONS

• Participate in Hired internal and external activities and groups in addition to essential job functions.
• Attend and actively participate in organization sponsored and external trainings in the development of cultural competency/sensitivity.
• Carry out all job responsibilities in the spirit of equity and inclusion.
• Desire to develop and grow intercultural competency.