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Library Assistant - Russell Memorial - Youth & Family Services

City of Chesapeake
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The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.

The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution focused service to join our team as a Library Assistant I.

CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Responsibilities of the Library Assistant I include:

  • Assisting with the promotion of literacy and STEM/STEAM programming.
  • Assisting and instructing customers in acquiring library cards, checking out materials, and finding print and electronic materials.
  • Providing homework help, research support, and computer assistance.
  • Delivering high-quality programming to schools and community locations.
  • Performing collection maintenance tasks such as holds, shelving and shelf reading, damaged materials and discards.
  • Promoting CPL services and programs using approved social media.
  • Participating in CPL system-wide committees.
  • Performing other duties as assigned.

VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires instruction that is sufficient for satisfactory job performance.

EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this class requires a minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months’ part-time work experience.

SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and driving record in compliance with the City Driving Standards.

SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.