Food and Beverage Manager

Job description

POSITION PURPOSE: To assist the food and beverage operation by ensuring member and their guests receive the highest level of service while dining in our a la carte operations; maintain close ties with the kitchen for a seamless dining experience. Ensures the ambiance, service experience, and décor maintain the highest standards of excellence while directly or indirectly supporting the food and beverage operation.

DUTIES AND RESPONSIBILITIES

· Maintains a working knowledge of Club policies and guidelines as outlined in the Employee Handbook and Club Rules

· Supports all activities of the F&B Department for club dining operations.

· Develops positive working relationships with members, guests, coworkers, and vendors

· Compiles financial forecast information and assists in the development of the food and beverage department annually.

· Monitors expenses for the F&B Department and helps plan purchases accordingly.

· Schedule staff in with the needs of the operations and within the budgeted parameters.

· Maximizes member utilization and satisfaction by providing impeccable service and assisting in delivering excellent culinary offerings

· Continuous membership interaction to learn both member's names and families while touching tables to ensure service expectations are exceeded

· Personally handle member and guest incidents and advise the Executive Chef, Clubhouse Manager, General Manager, and HR regarding appropriate corrective action(s)

· Ensure labor standards are set to the desired business volumes and within the budgeted parameters.

· Develop and maintain an effective orientation and training program with the Clubhouse Manager for new and existing staff.

· Promote and advise in professional development activities for all F&B staff.

· Review and enhance service standards consistently to ensure membership satisfaction and financial efficiency.

· Adjust and retrain when necessary.

· Monitor staff for proper equipment and goods handling to ensure less breakage and loss.

· Supervise, coach, and counsel staff per the BDCC employee manual and code of conduct.

· Facilitate the safety training of the staff through the guidance and direction of HR.

· Carry out daily pre-shift meetings before service to review training opportunities and new menu items and reinforce general club information

· Assist with monitoring time cards, update miss-punches, and support other F&B leadership with processing semi-monthly payroll

· Maintain proper menu items and pricing in the POS software

· Perform interviews, hire, and train needed staff while working in conjunction with HR to ensure appropriate hiring procedures are followed

· Conducts annual reviews with the assistance of HR and under the approval of the Clubhouse Manager

· Safeguards the daily opening and closing duties of the Food and beverage areas

· Personally responsible for the general cleanliness of the dining room and all areas encompassing F&B service

· Assists in all dining areas and Events as needed.

· Performs monthly inventories as needed.

· Work closely with the Banquet Department to assist in operations when needed.

KNOWLEDGE, SKILLS & ABILITIES

• A college degree in a related field or equivalent experience is preferred
• Five years of dining service in a restaurant, Club, or hotel/resort is required
• Extensive knowledge of culinary and beverage terms is preferred
• Intermediate wine, spirits, and beer knowledge is required
• Prior experience with POS programming; Jonas Club Software a plus
• Advanced working knowledge of service standards
• Ability to read, write, and converse in English required
• CPR and AED certification a plus

PHYSICAL AND ENVIRONMENTAL DEMANDS

• Ability to be on feet for up to 95% of the prescribed shift
• Ability to lift 40 pounds, stand, bend, stoop, twist, and turn for prolonged periods.
• The position will require working inside and outside at various times of the year and may require prolonged exposure to sunlight.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person